E-Government Services Implementation: Is it a Need?

E-government: What Is It, and Will It Transform Government?

Like many trends that influence public policy and administration, ‘e-government’ is a multifaceted and nebulous idea, easily applied to a range of different situations, across the entire gamut of government and society, and with differing intentions. There are wideranging claims made for e-government, considerable hopes pinned on it, and substantial commitments – financial and otherwise – made ...

IT Mediated Customer Services in E-Government: A Citizen's Perspective

E-government Implementation: A Case Study of Dubai e-Government

E-government is a new approach followed by nations in providing better services to people and businesses. It increases the efficiency of departments, reduces the cost, streamlines the processes and thus provides several benefits to all stakeholders involved. In this paper, we describe a case study on the successful implementation of e-government in Dubai using Chan, Lau, & Pan’s (2008) e-govern...

The Adoption of E-Government Services and Associated Implementation Factors

i Welcome to the second issue of volume eight in the International Journal of Electronic Government Research. This issue presents readers with five papers that are focused on subjects surrounding the adoption of e-government services and associated implementation factors that can influence citizens use of e-government systems. Factors such as trust, risk, security and privacy are highlighted in...

Drivers of Cloud Computing Adoption for E-Government Services Implementation

Adopting and using Information and Communication Technologies (ICTs) in the public sector affords undeniable benefits in terms of efficient and cost-effective provision of services, facilitating public management and promoting transparency and participation through e-government systems. However, many governments around the globe face many challenges and still struggle to implement e-government ...